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Job Overview Company: Woodforest National Bank Base Pay: N/A Other Pay: Employee Type: Full-Time Industry: Retail
Banking - Financial Services Manages Others: Not Specified Job Type: Retail
Banking
Customer Service Required Education: Not Specified Required Experience: Not Specified Required Travel: None Relocation Covered: Not Specified Reference ID: 010561 Location: US-TX-Marshall Contact: Not Available Phone: Not Available Fax: Not Available
Company Overview
Woodforest strives to make every customer's personal banking experience simple and convenient. We're committed to our motto of Banking your way...EVERY DAY AND NIGHT! by offering responsive products, quality customer service, and branches open "around the clock" in select markets! Branches open every day except Christmas! Extended branch deposit deadlines! Immediate availability of deposits! Second Chance Checking with no credit check! Free online banking with bill pay! Free daily e-mail balance notification
Woodforest offers a unique and diverse experience in the banking world, staffed by people who truly care about customers! We have full-service banks located in some of the most popular retail stores, ensuring convenience and service is available around the clock. Our secret to success? Simple, it's our employees. Woodforest is dedicated to creating the best banking experience possible for our customers. Combined with the very best in customer service, we care about the communities we serve, whether in the midst of the big city, or servicing the suburbs across the nation. Join our team of talented, dedicated employees who offer truly unsurpassed quality customer service, supported by the very best technology.
Woodforest is an Equal Opportunity Male / Female / Disabled / Veteran and Affirmative Action Employer
Recent Rankings Illustrates Woodforest’s Financial Strength
#2 in the U.S. for Return on Equity (American Banker, July, 2008)
#15 in the U.S. for Return on Assets (American Banker, July, 2008)
#1 Most Powerful Brand in the U.S. Among Banks less than $30 Billion (Bankography, July, 2008)
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Report this job Job Description Retail Banker (In-Store)
Demonstrate excellent communication skills, both written and verbal
Demonstrate excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining attention to detail
Responsible for marketing and selling bank products and services to potential customers
Evaluate existing customer's needs and cross sell additional products and services
Demonstrate proficiency with regard to policies, procedures, products and services pertaining to teller and new account transactions
Demonstrate enthusiasm about Woodforest bank products and services when talking to both customers and potential customers
Participate in sales and marketing activities for the purpose of meeting branch sales goals and objectives
Deliver outstanding customer service to achieve customer satisfaction, retention and increase sales
Responsible for developing professional relationships with retail partners to maintain the Bank's professional reputation
Process teller transactions, open new accounts and balance a cash drawer timely and accurately
Practice branch security procedures and protect customer confidentiality and privacy
Demonstrate skills that contribute to building a strong team and maintaining a professional work environment
Demonstrate availability and flexibility in scheduling to ensure coverage
All other duties as assigned
Job Requirements
Education
High school diploma or equivalent
Experience
1 year customer service and or sales experience required
May substitute 1 year service in a nonprofit, community organization or volunteer role for work experience
May substitute 2 or more years college for 1 year work experience
Woodforest is an Equal Opportunity Male / Female / Disabled / Veteran and Affirmative Action Employer
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