Billing and Collections Administrator

Employee Type :  Full-Time Industry :  Computer Software
Science & Technology Manages Others :  Not Specified Job Type :  Accounting
Banking
Professional Services Education :  4 Year Degree Experience :  At least 3 year(s) Post Date :  9/17/2012 Contact Information Contact : Marci Bloss  Description

GENERAL DESCRIPTION OF POSITION:

The primary focus of this position is to complete new contract in-take into the accounting system, prepare billings, handle all customer billing communications, including collection calls, and other day-to-day activities within the accounting department.

ESSENTIAL RESPONSIBILITIES OR TASKS PERFORMED:

Obtain and maintain a thorough knowledge of the company’s products/services

Build relationships with our customer and follow up on resolutions regarding questions/issues.

Make collection calls and take incoming A/R calls in a customer service-oriented manner.

Investigate and resolve customer inquiries.

Prepare initial, progress, and completion billings and customer statements.

Create new contract set-up in accounting system and close out completed contracts.

Record and reconcile cash receipts.

Update customer information and notes in accounting and related systems, as required.

Perform other duties as assigned.

 Requirements 

 QUALIFICATIONS:

 

A Bachelor’s degree in accounting or a related area, or equivalent experience.

Three (3) plus year accounting experience or experience in a related area.

Working knowledge of Microsoft Office with strong skills in Excel a must.

Experience with Great Plains accounting strongly preferred.

Attentiveness to detail.

Superb organizational and prioritization skills.

Ability to work independently and within a team

Strong verbal and written communication skills

High level of interpersonal skills to interface with our customers.

Ability to understand client needs and requirements with knowledge of company core businesses.

KEY COMPETENCIES/REQUIREMENTS:

Personal values that match our corporate values

Self-motivated and able to work independently

Ability to handle pressure

Ability to communicate effectively

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

This is an office environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to stand; walk; sit; reach with hands and arms; kneel, or crouch; and talk or hear. The employee may occasionally lift and/or move up to 45 pounds. Other demands include:

Sitting for long periods of time—frequent

Typing, data entry and reading on a computer—frequent

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