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Admin - Clerical Experience : At least 1 year(s) Post Date : 9/17/2012 Contact Information Contact : Cindy Loman Description
Orlando
Top Talent Staffing
JOB DETAILS
Career Field Human Resources, Administrative / Office, Business Development
Job Duration Full Time
Job Shift Day
Minimum Education High School or Equivalent (GED)
Salary Offered 22-25K Depending on experience
JOB DESCRIPTION
TopTalent Staffing is growing and we are in search of a motivated staffing coordinator to join our team to help expand our business in the Central Florida Market.
Summary:
The Staffing Specialist is responsible for delivering high quality service to customers and employees by matching skills of employees to the customer’s needs, developing and retaining business by providing outstanding customer service, and performing a variety of administrative tasks that support the overall mission of quality performance and service.
Requirements
Staffing Coordinator Requirements:
Service Delivery System
• Obtain detailed assignment information from customers and utilize it to provide effective customer service.
• Interview and test applicants to evaluate their qualifications for assignments.
• Administer the training of temporary employees to upgrade their skills for assignments.
• Fill customer work orders with qualified employees.
• Monitor temporary employee attendance and performance
• Troubleshoot to resolve the problems or complaints of customers and employees.
• Coach and counsel temporary employees to ensure quality performance and job satisfaction.
Business Development
• Make key skill telephone sales calls to acquire new business
• Recruit temporary employees to form a pool of applicants for high demand skill areas
• Answer telephone to provide desired information for customers and employees
• Maintain customer and employee records to ensure completeness and accuracy
• Complete the Weekly Staff Activity Metric to log the week's sales/service activities
Secondary Functions
• Process unemployment claims of temporary employees
• Complete Workers' Compensation, insurance, accident and OSHA forms of temporary employees
Staffing Specialist Qualifications:
• High School diploma or equivalent required; bachelor's degree or equivalent business experience helpful.
• At least 1 year of previous customer service or appropriate business experience a plus
• Ability to communicate effectively with others
• Ability to problem solve
• Ability to shift back and forth between two or more tasks
• Ability to influence the opinions or decisions of others (e.g., customers and temporary employees)
• Ability to remember information (e.g., policies, procedures) or find as needed
• Ability to make competent use of work related equipment and materials
• Cooperative, team oriented, patient, calm under pressure, and able to work independently
• Strong PC skill
• Strong verbal and written communication and attention to detail skills
• Bi-lingual Spanish required
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