Report this job Job Description Obtains credit approval using Credit Score to determine the customer rating. Enters (stages) orders in order entry process and tracks through the WIP process. Inputs lease information into OMD/Oracle and CLAS leasing program and ensures output meets IKON standards. Reviews negative results from CLAS program with sales representative and obtains clarification. If necessary, reviews information with FMS and INCR. Responsible for ensuring that customer orders are processed and delivered on time. Updates VCTS System for Vendor credits and provides order specifics to the Vendor Credit Administrator. Provides timely and accurate equipment invoicing. Provides accurate cycle billing set-up on basic orders for reoccurring customer invoicing. Updates customer and inventory records. Notifies IKON warehouse of customer requests to extend term of machine trials. May attend and participate in weekly sales team meetings. Provides excellent customer service to internal and external customers. Runs and reconciles open order reports for applicable categories and missing contract report. Provides missing or corrected information in response to the IOSC Hold Report.Performs other duties as assigned.
Job Requirements Requirements:
QUALIFICATIONS (Education, Experience and Certifications)Requires high school diploma or equivalent.Requires 1 year of business experience, including any combination of IKON and/or general business.
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