Admin - Clerical
General Business Education : High School Experience : At least 2 year(s) Travel : None Relocation Covered : No Post Date : 9/17/2012 Contact Information Ref ID : 12CSR09 Description
Gold Canyon, innovator in the candle industry and creator of “The World’s Finest" scented products and other home décor is seeking a full-time
Seasonal resentative
The successful candidate will be an organized, flexible customer service professional with a great work ethic for our inbound/outbound Call Center that is the primary point of contact for all Gold Canyon Independent Demonstrators and website customers. The learning curve for this position is steep; successful candidates thrive on challenges and problem solving. This position works in a team environment that requires flexibility, enthusiasm, and a professional demeanor.
Primary Responsibilities
§ Generate customer confidence by responding to inquiries received by phone, fax, or email
§ Advise changes in product availability, new promotions and sales field incentives
§ Generate additional customer interest in products by making outbound calls relating to new catalogs, promotions, and product launches.
§ Generate increased sales through outbound shortfall calls
§ Generate increased enrollment through outbound opportunity calls
§ New program testing
RequirementsRequired Qualifications
§ High school diploma or equivalency AND two years Customer Service experience- Call Center preferred
§ Computer literate with hands-on knowledge of Microsoft Office 2007 applications
§ Proven verbal and written communication skills; general math skills
§ Excellent time management skills
§ Strong interpersonal skills, ability to work under pressure and interact with peers in a professional, positive manner
§ Effective in a team environment with minimal supervision
§ Demonstrated attention to detail
§ Experience with outbound opportunity and sales calls
§ Flexibility to work overtime as needed
§ Willingness to use available resources to become an expert in our products, services, policies and procedures.
§ Knowledge of Gold Canyon Products a plus
Qualified candidates please provide cover letter and resume detailing experience and salary requirements to:
Gold Canyon offers comprehensive benefits, including a 401(k) plan, employee discounts and career advancement.
Gold Canyon International, LLC is an equal opportunity employer and values an environment of diversity; however this organization does not provide sponsorship. Only those candidates that are currently authorized to work in the US will be considered.
No agencies or phone calls please!
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