Accounting - Finance
Healthcare - Health Services Manages Others: Not Specified Job Type: Customer Service
Accounting
Entry Level Required Education: Not Specified Required Experience: Not Specified Required Travel: Not Specified Relocation Covered: Not Specified Reference ID: 1690 Location: US-KY-Louisville Contact: Not Available Phone: Not Available Email: Send Email Now Fax: Not Available Company Overview NPAS is a part of Parallon Business Solutions and its Business Performance Group, and we are leading providers of early-out account services. NPAS has contributed significantly to the bottom lines of over 200 hospitals across the US, managing more than $6.5 billion in accounts annually while allowing clients more time to focus on patient care. That's why, increasingly, leading hospitals turn to NPAS as a Business Processing Outsource (BPO) partner. Not Available
Visit Our Website
Apply Now
Report this job Job Description
GENERAL SUMMARY OF DUTIES-
Responsible for contacting patients to negotiate payment arrangements and perform skip tracing techniques in order to locate patients to collect on receivables.
This is a Part Time Evening position.
Schedule is Monday through Thursday 5:30PM - 10:00PM, Friday 5:30PM - 9:30PM
DUTIES INCLUDE BUT ARE NOT LIMITED TO- Use various skip tracing techniques to locate the right patients in order to negotiate payment arrangements Referring calls/accounts to appropriate parties based on customer inquiries Identify problem accounts and escalate as appropriate Update the patient account record to identify actions taken on the account Work with patients and guarantors to secure payment on outstanding account balances and adhere to all FDCPA, FCRA and all applicable laws Maintain minimum production standards Achieve passing quality review scores per unit requirements Produce acceptable unit collection volumes Work within company attendance guidelines Provide excellent customer service Work with other team members and management in a professional manner Practice “Gung Ho" principles Attend Privacy and Security Training a required by the HIPAA Awareness Program and comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations Other duties as assigned
Job Requirements KNOWLEDGE, SKILLS & ABILITIES Must achieve passing score in training class for FDCPA test in order to move forward in position PC skills- demonstrates proficiency in PC applications as required Ability to work in a multi-tasked environment Work accounts with limited supervision Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette
EDUCATION High School diploma or GED required
CERTICATES/LICENSE-
Complete NPAS certification processApply Now
Report this job
CareerBuilder.com's Advice
View the Original article
No comments:
Post a Comment