Sep 8, 2012

Customer Care Representative - Credit and Exceptions

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Responsibilities:

Primary focus is to evaluate credit and establish limits for consumer and business customers applying for wireless services using information obtained from external credit bureaus (Equifax, Trans Union and Experian) and commercial databases (D&B, Equifax). 
Monitor existing customers for additional lines incorporating their payment history with data from external sources. 
Review requests for credit above established guidelines for new and existing customers. 
Investigate and resolve issues affecting wireless services

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