Receptionist

Company: Western Dental Services, Inc. Location: US-CA-Antioch Job Type: Part-Time Required Education: Not Specified Company Overview 

As one of California’s oldest and most experienced dental and oral health maintenance organizations (DHMOs), the Western Dental team includes over 4,000 doctors, assistants, managers, administrators and clerical personnel. We provide high quality, always affordable dental and oral health care to thousands of people. We accept DentiCal and private insurance, offer no-interest payment plans, and have individual and group plans to make dental and oral health care convenient and accessible for anyone in California and Arizona.

And, our affiliate- Western Dental of Arizona- has become one of the largest and leading providers of dental care in Arizona, with 20 offices throughout Phoenix and Tucson...and we continue to grow in Arizona! Great quality of care and safety practices we employ in California are also part of the culture and practice you will find in all of our affiliated offices.

To meet the increasing demand for dental and oral health care, Western Dental has over 200 dental offices and dental clinics throughout California and Arizona and affiliated dental offices in Nevada, along with a network of over 1,700 dentists in 1,400 other dental offices throughout California. In order to serve our rapidly-growing number of patients, we are actively seeking highly qualified professionals to join our energetic Western Dental team in both clinical and operational areas.

If you are interested in joining our team, please visit our Careers section to start accelerating your career today with all of the benefits of a private practice and none of the risks!

Learn More about Western Dental Services, Inc.
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Report It Job Description 

The is the first line of customer service for all patients and visitors entering a Western Dental office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the Ultimate Patient Experience while visiting a Western Dental Services.

Key Responsibilities:

Customer Service; acknowledge, smile and greet patients upon arrival/dismissalRespond to patient questions and or concerns according to WDS PoliciesAnswering TelephonesScheduling AppointmentsMaintaining Appointment BookConfirming AppointmentsFollow up on no shows/cancellation of AppointmentsRegister Patients on sign in sheetChart FillingCash HandlingChecking voicemail on a daily basisMaintain a clean and friendly waiting area for patients At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
 

Job Requirements 

A minimum of a High School Diploma or GED equivalentSome training or experience in using multi-line phones and computers 

 

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