Sep 2, 2012

Collections Coordinator

  Job Overview 

Company: United Surgical Partners Base Pay: N/A Other Pay: Employee Type: Full-Time Industry: Healthcare - Health Services Manages Others: Not Specified Job Type: Accounting
Finance Required Education: Not Specified Required Experience: Up to 3 year(s) Required Travel: None Relocation Covered: No Reference ID: 5536 Location: US-TX-Addison     Contact: Not Available Phone: Not Available Email: Not Available Fax: Not Available       Company Overview 

United Surgical Partners International provides first-class services for local communities and we recognize that our employees are our number one asset.Thank you for your interest in USPI.

We are looking for caring, hard-working and enthusiastic individuals to become a part of the USPI team. We offer a variety of rewarding and challenging career opportunities with competitive salaries, great benefits and professional development opportunities.

Learn More about United Surgical Partners
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   Apply Now   Report this job Job Description 

Date Posted:  08 / 01 / 2012

Facility:  USPI Corporate

Job Category:  Business Office



DESCRIPTION

 

We are looking for a top-performer with solid knowledge of billing, collections and reimbursement to join our team as our Collections Specialist. This is a fast paced environment that is driven to reach the highest quality and satisfaction outcomes in Colorado.

JOB SUMMARY

 

Under the direction of the Central Billing Office Manager, the Collections Specialist is responsible for sending patient statements, responding to all patient account inquiries, submitting a list of accounts for bad-debt write-off to the Billing Office Manager and making collection calls. These activities are to be performed in compliance with the philosophies, policies, procedures, and goals as established by the all Federal, State, and local laws. Must be able to work well with patients and employees on sensitive issues, communicate in a professional manner. Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees. Works under stress and in situations that demand patience and tact while providing impeccable service.

 

DUTIES INCLUDE:

 
Review aged patient balance reports for follow-up patient phone calls
Assists patients with account inquires and collect money due on account
Places collection phone calls to patients to collect balance on accounts
Sets up payment plans for patient’s with high balances
Assist patients with Charity applications
Submits monthly bad-debt write-off list
Assurescollection goals are met and prepare daily and monthly reports
Coordinate and ensure adherence to hospital financial and collecting policies
Promote positive relationships with patients and staff members throughout the collection process
Demonstrates ability to prioritize tasks and demonstrates flexibility as job priorities change, willing to take on new work routines/methods.
Assures compliance to industry regulatory standards as well as USPI Business Office standards, policies and procedures.
Communicates regularly and effectively with facility personnel,
Demonstrates flexibility in accepting alternative assignments and projects when asked.
Maintain strict confidentiality in regards to patient account status as well as personnel matters.
Performs other duties as assigned/required.

 

 

 

BENEFITS

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

  

 

Job Requirements 

Minimum Experience:  2

Preferred Experience:  



 

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

 

Two to three year previous collections experience required preferably in a healthcare setting.

Must have the skills necessary to operate the office equipment required to fulfill job duties.

Medical terminology and computer experience needed.

Good communication skills and interpersonal relation skills.

Must use independent judgment and adapt quickly to changing circumstances.

Requires good time management skills.

Ability to process patients and public inquiries and respond with poise and efficiency.

Ability to recognize, evaluate, solve problems and correct errors.

Ability to establish and maintain effective working relationships with patients, hospital staff, and the public.

Excellent communication and organizational skills.

Demonstrates accountability, professionalism, openness, receptive to change, creativity and innovative. 

 

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