Scheduler

Employee Type :  Full-Time Industry :  Healthcare - Health Services Manages Others :  No Job Type :  Admin - Clerical
Customer Service
General Business Education :  High School Experience :  At least 2 year(s) Post Date :  4/23/2012 Contact Information Ref ID : Rose  Description Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced in Denver at our Rose office.

Summary of :

Under direct supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Essential Duties And Responsibilities: Answers all incoming calls; assesses callers needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes otifies appropriate clinic personnel. Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer. Maintains physicians' schedule: on call, vacations, meetings, etc. Schedules outpatient appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as required. Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment. Collects co-pays, deductible and other out of pocket amounts at time of visit. Handles incoming phone calls from patients needing to schedule or reschedule appointments. Provides patients with accurate and legible appointment cards. Documents' no shows in patient's chart for missed visits. Follows up with patient to reschedule any missed appointments. Arranges for patients to have financial counseling as needed. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.  Requirements

Requirements for

Minimum Qualifications:

High school diploma or equivalent required.

Years of experience necessary for each level.

level I - entry level and requires 0-3 years experience, preferably in a medical office setting. level II - Minimum three years office experience, preferably in a medical office setting. level III - Minimum five years office experience, preferably in a medical office setting.

This position requires a dynamic individual with supervior customer service skills and strong multi-tasking abilities.

All candidates are required to pass a drug screening and background check prior to hire.

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