Employee Type : Full-Time Industry : Real Estate - Property Mgt Manages Others : No Job Type : Sales
Customer Service
Accounting Education : 2 Year Degree Experience : At least 3 year(s) Relocation Covered : No Division : Beacon Property Management, LLC Post Date : 6/5/2012 Contact Information Contact : Recruiter Ref ID : DETLSNGBKPR Description
Beacon Property Management, one of the foremost players in the multi-family housing sector has two exciting opportunities available for Multi-Family Housing Professionals at our family complexes in the Detroit Michigan metro area. Currenlty we have an opening for an experienced Leasing Consultant in our Dearborn Heights location, and for a Leasing / Bookkeeper in our Royal Oaks location. Other areas may be available as well. Our residential apartment communities are busy and challenging, and we are looking for just the right candidates to join our team! If you have high energy, a positive attitude and a great way with people, then Beacon Management is the right place for you. Professional but friendly environment...
Our leasing consultants handle all leasing, marketing, sales, customer service, resident retention and administrative responsibilities.
Some LEASING responsibilities include but are not limited to:
Greet prospective residents and show apartments. Oversee and process applications and lease renewals. Conduct marketing surveys and weekly reports. Assist in the preparation of newsletters, market surveys and resident activities. Attend all assigned resident activities. Handle sales, outreach, prospecting and lead generation. Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts. Organize and maintain resident files per company procedure. Monitor service requests. Insure call backs are being completed. Prepare incident reports and follow up in accordance to the direction of the Property Manager. Handle all resident complaints, signing of leases, landlord references, credit approvals, walking apartments for move- ins and target units. Assist new residents during the move-in process – explain lease agreement, community rules, location of amenities, and a walk through of their new home at time of moving in. Work with the maintenance department to handle apartment turnovers, move-ins, work order requests and assists in maintaining the cleanliness of target units and tour routes including grounds and common areas. Handle clerical and reception responsibilities as designated by the Property Manager. Other responsibilities as delegated by the Property and / or Regional Manager.
Our Bookkeepers handle all bookkeeping responsibilities as well as other customer service, resident retention and administrative responsibilities.
Some BOOKKEEPING responsibilities include but are not limited to:
Collecting and posting rent payments / other fees Monitor delinquencies to maintain low delinquency rate Monitor and perform Collections on overdue accounts Enter daily notes in system on collections / delinquents Distribution of Late Rent letters Assist with Legal Filings on delinquent accounts. All daily bookkeeping needs at the site as assigned Enter data in system daily Organize and maintain resident files per company procedure. Oversee and process applications and lease renewals. Conduct marketing surveys and weekly reports. Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts. Assist in the preparation market surveys and resident activities. Assist in sales, outreach, prospecting and lead generation when needed. Assist new residents during the move-in process / move-out process Handle clerical and reception responsibilities as designated by the Property Manager. Other responsibilities as delegated by the Property and / or Regional Manager.
Requirements
Leasing Requirements:
2 years experience in leasing, sales and customer service preferred, but will train right person. Residential property management experience is a huge plus. Excellent customer service skills and the ability to develop a rapport with the residents and community staff. Excellent organization skills. Must be accurate and good attention to detail with the ability to meet deadlines. Excellent written and verbal communication skills. Must be able to work well independently and be self motivated. Proficiency with Microsoft Office Products Full time hours Monday - Friday, plus some mandatory weekend work as required
Bookkeeping Requirements:
2-4 years general office experience is required 2 yrs bookkeeping / accounting experience required Residential property management experience is a huge plus. sales and customer service experience desired, but will train right person. Previous experience with MRI is a huge plus. Excellent customer service skills and the ability to develop a rapport with the residents and community staff. Requires excellent organizational and strong PC skills. Must be accurate and have great attention to detail with the ability to meet deadlines. Excellent written and verbal communication skills required. Must be able to work well independently and be self motivated. Proficiency with Microsoft Office Products Full time hours Monday - Friday
Beacon Property Management offers attractive compensation, benefits program and room for advancement. For consideration, email or fax your resume and
View the Original article
