Aug 15, 2012

Account Manager: Home Healthcare

Job Overview

Company: CareSouth Homecare Professionals Base Pay: N/A Other Pay: Employee Type: Full-Time Industry: Healthcare - Health Services Manages Others: Not Specified Job Type: Business Development Required Education: Not Specified Required Experience: Not Specified Required Travel: Not Specified Relocation Covered: Not Specified Reference ID: 1510 Location: US-FL-Brandeton Contact: Not Available Phone: Not Available Email: Not Available Fax: Not Available Company Overview

CareSouth Homecare Professionals is a leading provider of home health services in Alabama, Georgia, Florida, North Carolina, Tennessee, Texas and Virginia. The company provides Medicare certified home health care services including skilled nursing, physical, occupational, and speech therapy, medical social services, registered dietician services and certified nursing assistants in the comfort of the patients' homes. In addition, CareSouth offers private duty/personal care services, hospice and health and wellness services in select locations.

In keeping with CareSouth's commitment to excellence in home health care, the company provides all healthcare staff with user-friendly Android tablets or hand-held devices, providing paperless reporting and allowing access to patient information 24-hours a day.

CareSouth employs nearly 1000 individuals and provides business services to four third-party-owned home health care providers. The corporate offices are based in Augusta, Georgia.

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Territory:

Manatee County

Job Description Summary:

The Account Manager is accountable for same store Medicare growth by initiating and maintaining ongoing professional contacts with physicians, area health facilities, community organizations, state and county medical societies, and similar groups and institutions. The Account Manager will not only be responsible for the primary objective of same store Medicare growth in his or her market, but will also be expected to articulate all of the critical elements necessary to accomplish this goal to other members of the sales team. Account Managers may be expected to take on additional responsibilities as Sales Managers or Sales Trainers in their respective divisions.

Essential Job Functions/Responsibilities:

A.Achieves net contribution growth goals necessary to support company objectives.

B.Consistently meets sales call objectives as established by the Sales Manager..

C.Completes all required account data, call log, and Quarterly Sales Plan forms as requested by the Sales Manager.

D.Enters all sales call activity into company-issued PDA by the end of each working day and synchronizes the device at the end of each working day. Entries will be thorough, yet concise. Sales staff will make an average of 8 - 10 face-to-face calls with referral source decision makers each working day.

E.Communicates effectively with company personnel to coordinate growth activities.

F.Successfully completes all required training modules and exhibits knowledge of service capabilities for all product lines while in the field as well as a fundamental understanding of Medicare, Medicaid, third party payor coverage and private pay business.

G.Exhibits ability to perform market analysis and knowledge of industry trends and market activities.

H.Actively participates in agency?s business growth meetings, strategic planning meetings, company in-services and required activities as determined by the Sales Manager.

I.Effectively manages company resources regarding expenses and time management.

J.Has in-depth knowledge of financial picture of agency and corporate fiscal goals and objectives.

K.Effectively cultivates new business opportunities.

L.Analyzes cause of customer service issues, communicates those issues to the Sales Manager, Agency Administrator as necessary and assists in developing solutions to problems.

M.Displays highest level of professionalism in terms of interaction with CareSouth employees, outside parties and adheres to company dresscodes during working hours and at company functions.

N.Displays effective communication skills and a positive attitude.

O.Participates in effective networking activities as approved by the Sales Manager

P.Assists the Sales Manager and Sales Trainer in orientation and mentoring of other staff related to business growth.

Q.Promotes customer service with timely call backs, listening and understanding, good communication, and positive attitude.

R.Performs other duties as assigned.

Job Requirements

A.Bachelor's Degree in Business or Health related field preferred.

B.A minimum of 2 years of Homecare Marketing experience is required with a proven track record of meeting established sales quota numbers whether as an agent of CareSouth or another provider of Medicare certified nursing services..

C.Must have a valid driver?s license for the agency state of operation or surrounding area with appropriate auto insurance.

D.Overnight travel will be required during training, regional and annual summit meetings

E.Must be able to communicate clearly and comprehend written and verbal communications.

F.Must be able to function efficiently in a stressful work environment.

Continuing Education Requirements: Organization personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, organization personnel are expected to accept personal responsibility for other educational activities to enhance job related skills and abilities. All personnel must attend mandatory educational programs.

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